Working Assertively and With Confidence

This course is interactive and practical. Supporting delegates whilst they develop assertiveness skills and lift self-confidence to enable them to work more effectively and reclaim their work / life balance.

Make requests assertively.
Say no to unreasonable requests or assertively agree a solution.
Identify your own strengths and areas for development in terms of assertive behaviour at work.
Use your body language more effectively to support assertive communication.
Use self-confidence building techniques to reduce negativity and increase self-esteem.